Utility Billing

Water and Gas Accounts

The Utility Billing Department is responsible for the City of Del Rio water, sewer, and gas service payments. Utility Billing also provides customer assistance regarding new and existing utility accounts, performs meter readings and meter service functions.

Services provided:

1) Utility Bill can be paid online, a convenience fee of $1.25 is
charged by a third party service
2) New customer water/gas application 
3) Service Application 
The minimum monthly water bill will no longer include any gallons consumed and shall be based on the customer's water meter size on the following schedule. The charges for water services for residences and businesses outside the corporate limits of the city will be 1.15 times (15%) of those within the corporate limits.

Meter Size Monthly Water Service Charge
Outside City Limits
5/8" or 3/4" $10.57 $12.16
1" $15.77 $18.14
11/2" $26.47 $30.44
2" $41.44 $47.66
3" $84.18 $96.81
4" $144.05 $165.66
6" $328.15 $377.37
8" $554.44 $637.61
10" $862.26 $991.60
12" $1,238.23 $1,423.96

The minimum monthly sewer (wastewater) bill for the first 3,000 gallons consumed will be billed at $10.24. For every 1,000 gallons in excess of the minimum, based on customer’s average monthly water usage reading in the months of December, January, and February with a 30,000 gallons per month maximum, shall be based on the following schedule:
Residences above 3,000 $3.88 for every 1,000 gallons
All other customers above 3,000 $5.75 for every 1,000 gallons

For guidance on how to calculate your water bill
download this document.

Solid Waste Services Residential and Commercial
The Utility Billing Department is the contact for solid waste accounts serviced by Red River Waste Solutions for both residential and commercial accounts.

Residential Solid Waste Services are provided to citizens who have a current City of Del Rio Water Account, charges will show on the monthly water bill.

Commercial Solid Waste Services require a one month deposit prior to the service start date. Please fill out the Commercial Waste Service form to submit at the Utility Billing Department, along with your required one month deposit. Commercial accounts who have paid on time for 24 consecutive months will have their deposit refunded back to them.

Please contact the Utility Billing Department for any questions concerning Solid Waste Service Accounts at phone number (830) 774-8504.